If you have any queries with regard to your order or delivery please contact us:
Telephone: 0208 568 5733
Courier UK Mainland - £7.50 Orders over Z150 - Free of charge
All delivery charges include VAT @ 20%
If you would like a delivery overseas please email us your requirements and we can advise you on delivery charges.
We use Parcel Force to dispatch your orders. We aim to pack your order within 0 working day. This ensures that the time from you ordering to receiving goods is kept to minimum. We dispatch orders on a daily basis.
We endeavour to deliver your order in 5 - 7 working days. 99% of orders are delivered within 2 days.
If there is no one available to accept your parcel at the address provided, a card will be left advising you that a delivery attempt has been made.Please follow the instructions on the card to arrange another delivery. If the delivery is refused or after 3 unsuccessful delivery attempts your order will be returned to Lavenders of London and will incur a return to sender fee of Z16. Our courier will strive to get your parcel delivered to you on time but due to circumstances out of ours or our couriers control i.e. weather conditions, unforeseen incidents, mis-routed parcels, delays may occur. Therefore any times quoted are an approximate only - Lavenders of London shall not be held responsible. All items are packed and dispatched with due care and attention, using protective packaging and recycling where possible. Upon delivery please check your order, if there are any issues with your order please advise Lavenders of London within 24 hours of receiving your goods.